Could your business use more positive Google reviews? Maybe you only have a few reviews and one of them is negative, causing your overall rating to be lower than it should be for the quality of service you provide. Or perhaps your competitors have many more reviews than your company, making them look like the better option to potential customers. Or maybe you’re just starting out and want to boost your reputation in your area. Whatever the reason for wanting more Google reviews for your business, you need to take action to get them.
Most people will tell you, “If you want to get more Google reviews, you need to ask for them.” But what if you are asking, and the reviews still aren’t coming in? It’s probably not because people aren’t satisfied with the service they’ve received from your company. More than likely it’s because they simply forgot to go to Google and actually write something up.
Fortunately, there are services like Moxly, which can easily help small businesses of all types get more positive reviews on Google. Here’s how:
Moxly Makes it Easy to Leave a Google Review
When you sign up for Moxly, the service asks for reviews on your company’s behalf when a person is most likely to give one: when they are already on their computer or phone. Through Moxly, a customer is sent an email that contains a link, which leads them to your company’s Google profile. From there, they can easily leave a review. They don’t have to go searching for your company’s profile and then have to figure out where to click to leave a review. Moxly makes it easy!
Moxly Filters Out Negative Google Reviews
Are you worried about getting negative reviews along with positive ones? Some clients might seem satisfied at the end of the job, but then later go online and air their grievances to the public. Moxly helps ensure this doesn’t happen. When your client clicks on the link in the email to leave a review, it first asks them one question: “Were you satisfied with the work of [company name]?” If they click “yes,” they are taken directly to Google to leave a review. If they click “no,” they are taken to a portal where they can leave feedback that will only go to you. Their negative feedback won’t be posted on Google for all to see, but you will still get the opportunity to see it and respond to it, should you choose to.
Moxly Sends Polite Reminders
If a customer doesn’t leave a review after their initial email, Moxly will email them two more times with polite reminders. If customers are bothered by the emails, they can unsubscribe from Moxly at any time (although most don’t).
Why We Love Moxly
Moxly is great because, not only is it effective, it’s affordable! The value it brings to your small business will far outweigh the cost of the service. In addition, Moxly requires almost no effort on the part of you or your staff. All you are required to do is provide the email addresses of your customers. Moxly does the rest!
To learn more about Moxly, or to get started with their service, visit the Moxly website: https://moxly.us/
